Watch repair and maintenance is a necessary part of keeping your fine watches running properly, and we have been helping Austinites take care of their timepieces for decades.
If your watch has become dull, is running too fast, too slowly, or has completely stopped come by Copeland Jewelers for the best watch repair and maintenance service in Austin, Texas.
First Get A Quote
Bring your watch to us for a maintenance or repair estimate, this usually takes a week up to ten days.
Our watchmaker will do a complete evaluation of your timepiece in order to give you an accurate quote.
You will be able to conveniently make a decision over the phone to go ahead with the watch maintenance or repair, or you may decline and pick up your watch at your earliest convenience.
You Can Trust Our Technician
We have a Rolex certified technician that we have trusted for 2 decades and who also works on most other brands. Because this requires continuing annual education to remain certified you can be confident that our service is up-to-date and exemplary.
Have A Warranty For Your Watch? We Can Still Help!
Some of today’s watch companies require you to send your watch ONLY to them for service or they will no longer honor your warranty.
If so, we can also be your go-between for this service to the manufacturer which must be done via the mail. Be patient, some of these services from high-end watch companies can take several months.
Not sure about your watch? Contact us here at Copeland Jewelers and we can help you figure out if your watch falls into this category for service.
How It Works
Typically, you will be given a time estimate from the manufacturer as well as an estimate for charges before any actual work is performed. We will call you with the estimate they provide.
At this point, you will decide if you want to authorize the repairs. You may decide NOT to let the manufacturer perform the services. If so, Copeland Jewelers will have them mail the watch back to us.
If no work is performed you will only pay for the charges that we incur for mailing your watch back and forth and possible processing fees from the manufacturer.