Jeweler versus Jewelry Store

Jewelry Repair, Watch Repair, Austin, Tx

Looking for the best, most trusted and respected jewelry repair, jewelry restoration, and watch repair in Austin, Tx? Then, you’ll want to visit Copeland Jewelers. (Our list of Repair Services is at the bottom of this page).

Experience Counts

First of all, Copeland Jewelers has Clay Copeland! Clay Copeland is an actual bench jeweler, and one of the most respected in Austin. For that reason, we’ve had a busy on-site shop in Austin, Tx for 35 years. Most people who are called “jewelers” may know gemstones and diamonds or may simply be a salesperson. However, they are not actual bench jewelers and have no experience creating or repairing jewelry firsthand. So, come into Copeland Jewelers and find out for yourself how nice it is to work with a good bench jeweler you can trust.

Our two jewelers have over 70 years of combined experience at the bench. Experience in jewelry repair, custom jewelry designing, appraising and creating jewelry for customers. Therefore, our jewelers are highly sought after for work few other people are capable of doing.

Because our manager has over 25 years of experience with pearls and bead stringing, she’s the best in town. In addition, our watchmaker is a Rolex certified technician that we have trusted for 2 decades.

Pricing for Repairs & Services

As no two repairs/projects are alike, please be flexible when trying to receive an estimate for costs. You may email or call us about pricing first and we will try our best to help you. However, most times we need to see your jewelry repair or watch before we can give you an accurate estimate. It’s kind of like getting an estimate on a car repair. Since, there may be issues going on that we can only see in person, your estimate could change drastically for unforeseen reasons.

When you bring us an item for jewelry repair we are usually able to give you a quote on the spot. Yet, on occasion, we will need more time to calculate an estimate. This is usually due to the need for compiling prices for stones or materials from outside sources. Copeland Jewelers provides this service for estimate quotes free of charge.

Custom Design Work

Because you want something special, you need someone special like Clay Copeland! Yes, in Austin, Tx you can find a computer programmer, lawyer, engineer, banker or CPA on every corner. But where do you go when you need a talented, respected jeweler? Copeland Jewelers, that’s where. Clay offers custom designs and creations for those one-of-a-kind gifts, people and occasions. Since he has been creating jewelry in Austin, Tx for over 35 years, you know he can be trusted.

*Please remember, you may need to start Custom design and creation by early December for Christmas and other holiday presents. Because we want to make sure you get the attention necessary for that special one-of-a-kind gift.

Watch Repairs

We have a Rolex certified technician that we have trusted for 2 decades who also works on most other models as well.

First of all, you will need to bring your watch to us for a repair estimate, this usually takes up to a week to ten days. Our watchmaker will do a complete evaluation on your timepiece in order to give you an accurate quote for repair. Then, we will call you with the estimate. As a result, you will be able to conveniently make a decision over the phone. Then, you may either decide to go ahead with the repair, or you may choose to pick up your watch without the recommended repairs. Copeland Jewelers provides these estimate quotes free of charge.

Some High-End Watches

Keep in mind that some of today’s watch companies require you to send your watch to them for service or they will not warranty it. If you’re not sure, we can help you figure out if your watch falls into this category for service. We can also be your go-between for this service that must be done via the mail to the manufacturer. Be patient, some of these services from the high-end watch companies can take several months. Typically, you will be given a time estimate as well as an estimate for charges before any actual work is performed. We will call you with your estimate. If after you receive your estimate, you decide NOT to let the manufacturer perform the services, Copeland Jewelers, Austin, Tx will have them mail the watch back. If no work is performed you will only pay for the charges that we incur for mailing your watch back and forth and possible processing fees from the manufacturer.

Watch Battery Advice

Most watch batteries have a useful life of 18 to 24 months, some can last as long as 5 years. But how long the battery lasts is dependent on the watch and its features, not the battery. It’s bad for your watch to sit with a depleted battery so replacing a watch battery every two years is a good practice. When your second hand skips 3-4 seconds at a time, it’s probably because your battery is low. Many modern watches also have an end-of-life indicator.

List of Services

  • Appraisals
  • Chain Repair & Soldering
  • Clasp Repair
  • Custom Design & Creation*
  • Earring Conversion – make into basic pierced, pierced screwback or non-pierced screwback (clip-on backs)
  • Engraving
  • Laser welding
  • Pearl & bead stringing, knotted & unknotted
  • Plating – rhodium or 14K yellow gold
  • Polishing & deep cleaning
  • Prong work
  • Re-shanking
  • Ring sizing
  • Soldering jump rings
  • Stone replacement & setting – all types
  • Watch battery replacement & time setting
  • Watch cleaning & repairs
  • Watchband sizing

We always have our cleaning equipment on in the shop. So, drop into Copeland Jewelers and let us give your jewelry a quick cleaning. You’ll be surprised to see how much your bling sparkles after a professional steaming! There is no charge for a quick cleaning while you wait because we know you love to see your jewelry shine like new again. Sometimes it’s the little things in life that can make your day a little brighter!